Five9 Inc. Common Stock (FIVN)

FairStock Score: 50/100 — MIXED

Key Financials

AI Analysis

AI-generated, general educational analysis — not personal investment advice.

I see Five9 as a cloud contact-center software business that sells AI agents, agent assist, and workflow tools to customer-service operations. Its competitive position may have some switching costs, but the financials do not yet show a wide moat. In fiscal FY2025 (period ended 2025-12-31), revenue was $1.1B and net income was $39.4M, a turnaround from fiscal FY2024, when revenue was $1.0B and net loss was $12.8M, and fiscal FY2023, when net loss was $81.8M. The latest filed quarter, fiscal Q2 2026 (ended 2026-06-30), had revenue of $312.4M but net income of only $3.4M, or diluted EPS of $0.04, down sharply from fiscal Q1 2026 net income of $18.4M and diluted EPS of $0.21. That 1.08% net margin is too thin for comfort. FairStock calculations at the 2026-10-13 close of $35.41 show a P/E of 52.07, P/B of 3.37, ROE of 7.92%, ROCE of 2.86%, D/E of 1.07, Altman Z-Score of 1.89, and Piotroski F-Score of 5/9. Free cash flow is the strongest feature: trailing twelve-month FCF is $170.2M, a 6.4% FCF yield, and EV/EBITDA is 21.71. But the Graham Number is $12.67, implying a -179.48% margin of safety, so price is far above Graham-style asset and earnings value. The FairStock Lynch category is TURNAROUND, because it returned to profit after a loss within the last three years. I would need more durable margins and a better price before seeing a true margin of safety.

In plain English: Five9 sells cloud software that helps companies run call centers and customer service teams. Sales are growing and the company is profitable again, but profits are very thin, and the latest quarter earned much less than earlier quarters. At $35.41, the stock looks expensive compared with what the company earns and owns.

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Data as of 2026-10-13 close · note generated 2026-10-15 · model deepseek-flash

Sources (SEC EDGAR): fiscal Q2 2026 10-Q (period ended 2026-06-30) · fiscal Q1 2026 10-Q (period ended 2026-03-31) · fiscal Q4 2025 10-K (period ended 2025-12-31) · fiscal Q3 2025 10-K (period ended 2025-09-30) · FY2025 10-K (period ended 2025-12-31) · FY2024 10-K (period ended 2024-12-31) · FY2023 10-K (period ended 2023-12-31)

Fundamentals from company filings and market-data providers; prices are end-of-day, not real-time. AI-generated analysis is general and educational — not personal investment advice. Scoring methodology · Score test · Disclaimer